Background checks are a crucial part of the hiring process. They allow employers to verify an applicant's past employment, education, criminal history, and other relevant information. However, conducting background checks is a complex process that requires a responsible and ethical approach. In this article, we'll discuss how to ensure that you're conducting background checks in an ethical and responsible manner.
What is a Background Check?
Before diving into the details of conducting background checks ethically, let's first understand what a background check entails. A background check is a process of collecting information from various sources to verify an applicant's identity, employment history, criminal history, credit history, education, and other relevant information.
The data collected during the background check process is used to determine an applicant's suitability for a particular job. For example, a criminal history check is necessary for jobs that involve working with vulnerable populations like children or the elderly. Similarly, a credit check may be required for jobs that involve managing finances.
The Importance of Ethical Background Checks
Conducting background checks in an ethical and responsible manner is not only important to protect the privacy of applicants, but it's also necessary for employers to avoid legal troubles. Ethical background checks help employers:
1. Avoid discrimination: Conducting background checks without proper guidelines can lead to discrimination against certain groups of people. For example, using arrest records to make hiring decisions can disproportionately impact people of color who are more likely to be arrested.
2. Preserve the candidate's privacy: Applicants have a right to privacy, and employers should respect this right. A background check should only collect relevant information and should not infringe on the applicant's privacy.
3. Ensure accuracy of information: Employers must ensure that the information collected during a background check is accurate and up-to-date. Relying on outdated or inaccurate information can lead to wrongful termination or discrimination lawsuits.
4. Build trust with employees: Conducting background checks ethically can build trust with employees. It shows that the employer values the privacy of its staff and is committed to building a safe and inclusive workplace.
How to Conduct Background Checks Ethically
Now that we understand the importance of conducting background checks ethically, let's discuss some best practices. Here are some tips to ensure that you're conducting background checks ethically:
1. Develop a clear policy: Develop a clear policy that outlines the purpose of the background check and the methods and sources used to collect information. This policy should also explain how the information collected will be used and who will have access to it.
2. Obtain written consent: Obtain written consent from the applicant before conducting a background check. This consent form should explain the purpose of the background check, the sources of information, and how the information will be used.
3. Use reputable sources: Use reputable sources to collect information. Check the accuracy and reliability of the sources before relying on them. Be sure to comply with state and federal laws regarding which sources are allowed to be used, such as background check companies.
4. Follow a consistent process: Follow a consistent process for conducting background checks on all applicants for the same type of job. This helps ensure that all applicants are treated fairly and that no one is unfairly excluded from consideration for the position.
5. Protect sensitive information: Protect sensitive information obtained during the background check process. Only share this information with individuals who have a legitimate reason to know, such as human resources personnel, hiring managers, and supervisors who need to make decisions about the applicant.
6. Provide feedback to applicants: Provide feedback to applicants who are not selected for the position based on information obtained during a background check. This allows them to understand why they were not selected and provides an opportunity to correct any inaccurate information.
Some companies have faced legal challenges related to unethical background checks. For example, in a case against Whole Foods, the company agreed to pay $800,000 to settle claims that it violated federal and state law by conducting background checks without obtaining the necessary consent from job applicants. Similarly, Uber has faced several legal challenges regarding its background check policies.
In contrast, amazon.com has faced legal concerning ECPR( Employee Criminal Personal Record ) when it is used to discriminate the hiring of employees. In California, amazon.com agreed to pay $12 million to settle allegations that it used criminal history as a common practice for employees that were not related to the crime committed.
Conducting background checks ethically and responsibly is essential for any employer. By developing a clear policy, obtaining written consent, using reputable sources, following a consistent process, protecting sensitive information, and providing feedback to applicants, employers can ensure that they are conducting accurate and ethical background checks. These best practices can help build trust with employees, protect the privacy of applicants, and avoid legal troubles. In conclusion, conducting background checks ethically is the only way to ensure that an employer maintains a safe and productive workplace.